We offer a nationwide delivery service using both pallet distribution networks and our own specialist haulage transport.

Pallet distribution network vehicles use a tail lift and pump truck for off-loading. This type of delivery requires a hard standing (tarmac/concrete/block paving) and is to the kerbside only. The driver cannot pull the pallets of turf (or topsoil) up or down a slope due to the heavy weight. If you would like the pallets to be positioned on your driveway, the surface must always be a flat and hard standing with no slopes or kerbs.

Upon special request (at the time of ordering by the Customer) we use our own specialist haulage transport with articulated vehicles, which are equipped with their own truck mounted forklifts for off-loading.

At the time of ordering, please ensure to inform us of any potential access issues (in the local vicinity and approaches as well) which may affect delivery to your address using a large goods vehicle. We can then do our best to try and make special alternative arrangements. If delivery in this situation is still not possible, we will provide a refund. If however, delivery cannot be made because you did not make us aware of an access issue to your address, the full cost of both the transport and the products will be charged to you. This is due to the turf being a perishable product which cannot be re-sold.

We endeavor to keep to time when making deliveries and pride ourselves on providing a professional service. However, there may be the rare occasion beyond our control (e.g. traffic delays etc) when this may not always be possible. We will always try to keep you informed in this situation.

Please note we cannot collect the empty wooden pallets that carry the products when using a pallet distribution network for the delivery. Only when one of our own vehicles is used (and with prior agreement at the time of ordering) will this be possible.

Deliveries are typically available from Monday to Saturday (please call to check availability).

If you require any further information, please contact us on 0161 327 0507 or at sales@goturf.co.uk.